I purchased a soft thermal bag..after little / non heavy use several months later the liner ripped away from the stitching along the zipper. The company claimed to not be able to find my sale from the rep I purchased it from, and said they would not replace it, but offered me a coupon with a % off to purchase something else. REALLY? Why would I want to purchase another over priced cheap product? Even worse...the rep I did purchase it from, is willing to pay to have it resewn, and its not even her responsibility to fix this companies product! I was also told that if you purchase their products as a cash & carry item from a rep, they wont warranty that either! NOW...this company knows most of their reps, purchase products to sell at Vendor events. What a cheap way to get out of replacing cheaply made products..let a bunch of reps make you $$$ by selling your products, treat them bad, treat the people purchasing your products even worse. How long before you close your doors? SOON I hope, so you will quit cheating the consumer.
I have been buying thirty one products for years. I have always loved them, given them as gifts! I have spent a lot of money with this company. My last carry bag that I bought a couple years ago is falling apart inside. They won't stand behind their product any more. They make a cheaper product now. Very sad, that profit comes before excellence. I will never buy them again. No reflection on my sales person, she is wonderful. It is definitely not her fault they will not honor their product. I estimate that I have spent upward of $1000,00 with this company over the years. They have lost a good customer over the refusal to stand behind their product.
New! Leather multi-use bag that may be used for a large tablet, medium laptop, file organizer for a meeting, as a luggage accessory, a handbag, and much more! Thirty-One Gift's Jewell Foolproof Fashionista in Black Beauty and Python Snake design on one side. Includes zipper close, exterior zip pocket on side and an exterior snap pocket on reverse side. Interior color is cream and includes one large slip pocket and two medium slip pockets. Exterior sides include sliver hooks to attach a shoulder strap. Should strap is a separate accessory and is not included. MSRP $72 http://www.thesimplemoms.com/wp-content/uploads/2012/07/thirty-one-minty-chip.jpg
I am very pleased with the studio thirty-one clutch! This particular one is a Hostess Exclusive- but the classic and modern body style studio 31 purses can be purchased by anyone and are the same concept. Option of length, texture, & color of your purse strap, the flap, and body style lets you be your own designer! The quality is comparable to that of a coach or vera bradely yet not as large of a price tag. I personally prefer the simple yet classic elegance of a script or swirl monogram embroidery. I would absolutely reccomend to family & friends!
I am SO glad I found your site! I like Thirty -One and have purchased a couple items from them. Although I like the items they do seem a bit flimsy for the very expensive price you pay. Also, I was never impressed with the way my shipments would arrive….the boxes would always look like they have been kicked around a warehouse a few times! I was actually even considering becoming a consultant for this company but as I said I’m so thankful to have found your page. I absolutely LOVE Amazon, it is my go to and I am going to check out some of the totes, bags, etc there. THANK YOU!!! http://ny-image1.etsy.com/il_570xN.247080033.jpg