I purchased a now discontinued bag only to have the nylon lining pull away from the zipper after only a few months. I later purchased the cross body bag to have the lining rip out in the same place in even less time. I did get the bag replaced to have the nylon lining rip out once again after less than 2 months. Obviously, the nylon lining is extremely cheap and continuing to replace the bag is not going to solve the issue. https://i.ytimg.com/vi/FUoXjmqMjZI/hqdefault.jpg?sqp
I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy.
I have been obsessed with Thirty-One products for a few years now, and I love the styles and many of their patterns. The only downside is that the products are made in (sadly) China, and that strongly disappoints me (especially for the kinds of prices they charge). If Thirty-One was made here in the States, then they might would get more business and support. However, I own several Thirty-One items that have been really good (and still use them quite a bit). I especially love their zipper pouches (both small and large) and Large Utility Totes. A few of my items have developed flaws (two of my LUTs have cracks on the insides and a couple of my purses have zippers that have turned rusty-looking), but it's nothing very serious. That being said, I will continue to purchase from them. Just wish they made their products in the U.S.A....
I just had a party with Monica Nickerson in West Allis, WI. She was the nicest, quickest to respond ...and most helpful women ever! She brought so many fun things to the show and was interested in what we needed. The show was perfect getting us ready for the holidays. I received the order and everything was beautiful! I’ll definitely be hosting again with Monica, she’s delightful and the products are amazing! See More http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs200.ash2/46344_481489131756_307981286756_6713629_3239864_n.jpg
I just bought a few new things from Thirty-One, and so far am very pleased with my purchases! The first thing I bought was a medium tote. It is well made, has a gorgeous pattern, and works great for holding sweaters in my closet! It can also hold a LOT of stuff if you needed to transport snacks, craft supplies, etc! The second thing I bought was the Thermal Tote in the cute Forest Friends pattern! I was a little worried this would be a little too small to fit a lot in it, but it has a ton of room to bring my lunch to work! I love it and it is so cute! I definitely recommend their products. Some of the totes can get a little expensive but sometimes they have sales or deals!
I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy. http://1.bp.blogspot.com/-ap3LWAzN_3o/TnSE696U0lI/AAAAAAAAG1Y/gKqzLEit5WA/s1600/sewcluelessonabreak.jpg