I have been obsessed with Thirty-One products for a few years now, and I love the styles and many of their patterns. The only downside is that the products are made in (sadly) China, and that strongly disappoints me (especially for the kinds of prices they charge). If Thirty-One was made here in the States, then they might would get more business and support. However, I own several Thirty-One items that have been really good (and still use them quite a bit). I especially love their zipper pouches (both small and large) and Large Utility Totes. A few of my items have developed flaws (two of my LUTs have cracks on the insides and a couple of my purses have zippers that have turned rusty-looking), but it's nothing very serious. That being said, I will continue to purchase from them. Just wish they made their products in the U.S.A.... http://4.bp.blogspot.com/_bPhkgzOdmFE/TA0zmLPQExI/AAAAAAAAAZc/6Qbl7b1vqG4/s1600/thirtyonegifts5.jpg
I have been buying thirty one products for years. I have always loved them, given them as gifts! I have spent a lot of money with this company. My last carry bag that I bought a couple years ago is falling apart inside. They won't stand behind their product any more. They make a cheaper product now. Very sad, that profit comes before excellence. I will never buy them again. No reflection on my sales person, she is wonderful. It is definitely not her fault they will not honor their product. I estimate that I have spent upward of $1000,00 with this company over the years. They have lost a good customer over the refusal to stand behind their product.
I have 4 products that I have used intermittently. By no means were they used every day and by no means were they harshly used. One product was barely used. I now have 2 out of 4 products that are failing. The inside plasticy lining of my very small utility bag is cracking and disintegrating. Obviously a poor plastic material that does not hold up. Which is fine, then don't charge me a fortune if it is going to fall apart. I have an organizing tote with zipper, hardly used. Used it the most for one week at the beach. The entire seam has separated leaving a gapping hole in the bottom. The bag is useless now. Contacted customer service and was told only 90 days. Your products should be expected to hold up more than 90 days, especially for the price. Will not buy again. I have had LLBEAN and Lands End bags warrantied FOREVER and I have used Vera Bradley purses and bags, every single day for years with only wearing of the material noticed on the handle. Mind you, I said "wearing down" not completely falling apart or broken! This company is a cheap, trendy home party that makes very poor quality products that are sold at high prices so all the people in the chain can get their profit. Tupperware has full lifetime replacement for free!!!
I purchased 6 of the around town totes because I adored this particular bag. I used each one gently and when not I use I stored them in my closet I noticed the other day that every single strap piping has literally disintegrated! I cannot use these bags and because it has been some time since I've purchased them I am literally out $100's of dollars. http://4.bp.blogspot.com/-Ohz9p2b5JqE/TdKwGP8RGQI/AAAAAAAAKjo/1OV2JfsngUo/s1600/Stella%2526DotJewelryRoll2.jpg
I came across your article today and I would like to know if you personlly have used both versions, the cheap and Thirty One? I’ve been with the company 6 years now and have to say every penny I’ve spent has been worth it. I still have the first two Large a Utility Totes I bought 6 years ago and use them. Just because it’s cheaper that doesn’t mean it is better. Thirty Ones products actually hold up pretty well. I admit like any other company we do have some problems from time to time but they are good at helping customers fix these issues. You have a 90 day warrrenty and sometimes even after that they help. http://2.bp.blogspot.com/-Q_JoX5lteKU/TuEoID_mDvI/AAAAAAAAC0U/MMY6XLAW4Dg/s400/Essie+nail+color.png
I just had a party with Monica Nickerson in West Allis, WI. She was the nicest, quickest to respond ...and most helpful women ever! She brought so many fun things to the show and was interested in what we needed. The show was perfect getting us ready for the holidays. I received the order and everything was beautiful! I’ll definitely be hosting again with Monica, she’s delightful and the products are amazing! See More http://cdn.instructables.com/F31/ZM6U/FPWWWG54/F31ZM6UFPWWWG54.LARGE.jpg