“We’ve had our home office and distribution center in Columbus for 10 years,” Monroe said. “Our Columbus location has served us well, and we’re proud and excited to maintain our headquarters – and 300 jobs – here. Moving the distribution center to Texas, however, puts our distribution operations closer to areas of significant growth potential for us in the southwestern U.S. and Mexico.” https://community.babycenter.com/ims/2011/03marb/bc_logo_color_576x126.jpg
I have 4 products that I have used intermittently. By no means were they used every day and by no means were they harshly used. One product was barely used. I now have 2 out of 4 products that are failing. The inside plasticy lining of my very small utility bag is cracking and disintegrating. Obviously a poor plastic material that does not hold up. Which is fine, then don't charge me a fortune if it is going to fall apart. I have an organizing tote with zipper, hardly used. Used it the most for one week at the beach. The entire seam has separated leaving a gapping hole in the bottom. The bag is useless now. Contacted customer service and was told only 90 days. Your products should be expected to hold up more than 90 days, especially for the price. Will not buy again. I have had LLBEAN and Lands End bags warrantied FOREVER and I have used Vera Bradley purses and bags, every single day for years with only wearing of the material noticed on the handle. Mind you, I said "wearing down" not completely falling apart or broken! This company is a cheap, trendy home party that makes very poor quality products that are sold at high prices so all the people in the chain can get their profit. Tupperware has full lifetime replacement for free!!!
I am shocked that someone would even sign themself up to be an independent consultant when they have such a bad/ negative attitude when a customer reaches out to them because of a quality issue. Debbie Meyersburg in my case was just horrible to me, I bought from her a couple weeks ago and my product has already torn and the color has worn. I contacted Debbie and she harassed me about how I was the one who miss treated the merchandise and there was nothing she would do about it. I am just shocked, and am at a loss for the whole company if that's the type of people they hire!
I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy. http://1.bp.blogspot.com/-ap3LWAzN_3o/TnSE696U0lI/AAAAAAAAG1Y/gKqzLEit5WA/s1600/sewcluelessonabreak.jpg
×