I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy.
I am SO glad I found your site! I like Thirty -One and have purchased a couple items from them. Although I like the items they do seem a bit flimsy for the very expensive price you pay. Also, I was never impressed with the way my shipments would arrive….the boxes would always look like they have been kicked around a warehouse a few times! I was actually even considering becoming a consultant for this company but as I said I’m so thankful to have found your page. I absolutely LOVE Amazon, it is my go to and I am going to check out some of the totes, bags, etc there. THANK YOU!!!
I purchased 6 of the around town totes because I adored this particular bag. I used each one gently and when not I use I stored them in my closet I noticed the other day that every single strap piping has literally disintegrated! I cannot use these bags and because it has been some time since I've purchased them I am literally out $100's of dollars. http://2.bp.blogspot.com/_cEoNuA5vQOI/TKUC3NRua2I/AAAAAAAAB_c/sVfjIs-F2oI/s1600/jewelry+roll+collage.jpg
“We’ve had our home office and distribution center in Columbus for 10 years,” Monroe said. “Our Columbus location has served us well, and we’re proud and excited to maintain our headquarters – and 300 jobs – here. Moving the distribution center to Texas, however, puts our distribution operations closer to areas of significant growth potential for us in the southwestern U.S. and Mexico.” https://community.babycenter.com/ims/2011/03marb/bc_logo_color_576x126.jpg
Cindy is a number-loving, money-saving expert. She pulled her own family out of debt. Now, she cuts through the nonsense and crunches numbers to find you the greatest value. When you join the Smart Family Money community, you'll get the tools you need to take control of your money. You will gain confidence in your financial future and freedom to spend your time on the things that matter most to you today.